Effective Date: 11 September 2024
At Adore Academics, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, AdoreAcademics.com (the “Site”) and purchase our learning resources for ESL, ELL, and ELA teachers.
By using our Site, you consent to the data practices described in this Privacy Policy. If you do not agree with this policy, please do not use our Site.
1. Data We Collect
We may collect the following categories of personal data:
1.1 Information You Provide
- Contact Information: Name, email address, mailing address, phone number.
- Account Information: Username, password, purchase history, and preferences if you create an account.
- Communication Data: Any information you provide when contacting us for support, feedback, or inquiries.
1.2 Automatically Collected Information
- Device Information: IP address, browser type, operating system, and language preferences.
- Usage Information: Pages viewed, time spent on the Site, links clicked, and browsing patterns.
- Cookies and Tracking: We may use cookies and similar technologies to collect information about your activity on our Site. You can control cookie settings through your browser preferences.
2. How We Use Your Data
We use the personal data we collect to:
- Provide Services: Process your orders, manage your account, and deliver our educational resources.
- Communicate: Send transactional emails, respond to inquiries, provide customer support, and send promotional messages (with your consent).
- Improve our Website: Monitor and analyze trends, usage, and activities to enhance user experience and functionality.
- Marketing: With your consent, we may send newsletters, promotions, and information about new products or services.
- Legal Compliance: To comply with applicable laws, regulations, and legal obligations.
3. How We Store Your Data
We store your personal data on secure servers and use appropriate technical, physical, and administrative measures to protect your information from unauthorized access, disclosure, or misuse.
3.1 Retention Period
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements.
4. Sharing Your Data
We do not sell, rent, or trade your personal information. However, we may share your personal data with:
- Service Providers: Third-party vendors that assist with payment processing, website hosting, customer support, and analytics. These providers only have access to the data necessary to perform their services and are contractually obligated to maintain confidentiality.
- Legal Compliance: If required by law or in response to legal processes, we may disclose your information to governmental authorities or third parties to protect our legal rights or comply with legal obligations.
5. International Transfers
As we are based in Malaysia, your data may be transferred to and processed in Malaysia or other countries where our service providers are located. We ensure that all such transfers comply with applicable data protection laws, and appropriate safeguards are implemented.
6. Your Rights Under GDPR
If you are located in the European Economic Area (EEA), you have the following rights regarding your personal data:
- Right to Access: Request access to the personal data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete personal data.
- Right to Erasure: Request deletion of your personal data where there is no legitimate reason to retain it.
- Right to Restrict Processing: Request restrictions on how we process your data in certain situations.
- Right to Data Portability: Request that we provide your personal data in a structured, commonly used, and machine-readable format.
- Right to Object: Object to the processing of your personal data in certain circumstances, including direct marketing.
- Right to Withdraw Consent: If processing is based on your consent, you may withdraw it at any time.
To exercise your rights, please contact us at adoreenglishforadorers@gmail.com. We will respond within 30 days of receiving your request.
7. Security Measures
We take reasonable precautions to protect your personal data, including:
- Encryption: We use Secure Socket Layer (SSL) encryption to protect sensitive information during transmission.
- Access Control: Only authorized personnel with a legitimate business need have access to your personal data.
- Regular Audits: We conduct regular security audits to identify and address potential vulnerabilities.
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings. For more detailed information, refer to our Cookie Policy.
9. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect or process personal data from children under 13 without verifiable parental consent. If you believe that we have collected such data, please contact us immediately at adoreenglishforadorers@gmail.com, and we will take appropriate steps to remove it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we do, we will post the updated version on this page and update the “Effective Date” above. We encourage you to review this policy regularly to stay informed of how we protect your data.
11. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us at:
Adore Academics
Email: adoreenglishforadorers@gmail.com
By using our Site, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
This Privacy Policy has been prepared in accordance with the General Data Protection Regulation (GDPR) and other applicable laws.